Your guide to our terms

Welcome to Cura Homes (“we”, “us”, or “our”). These Terms of Use govern your use of our website www.cura-homes.co.uk. By accessing this website, you agree to these terms. If you do not agree, please do not use our site.

The content on this website is provided for general information purposes only.

• Not Professional Advice: Information provided on this site, including blogs or service descriptions, does not constitute medical, clinical, or social care advice.
• Assessment Required: A formal offer of support can only be made following a full, person-centred assessment by our clinical and management team.
• Emergency Situations: This website is not monitored for emergency support. If you or someone you care for is in immediate danger, please contact 999.

Cura Homes is a provider of supported living services.

Statement of Purpose: Our services are delivered in accordance with our Statement of Purpose, which is available upon request.

You agree not to use this website to:

• Submit false or misleading information via our enquiry forms.
• Disclose sensitive personal or medical information about third parties without their explicit consent.
• Harass, abuse, or threaten our staff or other users through contact channels.

All content on this website (text, logos, images, and clinical models such as PBS frameworks) is the property of Cura Homes or its licensors. You may view and print pages for personal use or for the purpose of making a referral, but you must not redistribute or sell our content without written permission.

To the maximum extent permitted by UK law (Consumer Rights Act 2015):

• We do not guarantee that the website will always be available or error-free.
• We are not liable for any loss or damage resulting from your reliance on the general information provided on this site.
• Note: This clause does not limit our liability for death or personal injury caused by our negligence in the physical delivery of care services, which is governed by our separate Service Agreement.

Our site may link to external resources (e.g., the NHS, Local Authorities, or the CQC). We have no control over the content of these sites and accept no responsibility for them.

We welcome feedback. If you have a concern about our website or our services, please refer to our Privacy Policy, which outlines our procedures in line with CQC requirements.

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.